Warranty Information

Your investment is protected with comprehensive manufacturer warranties and our workmanship guarantee

Simple, Transparent Warranty Coverage

Your door comes with manufacturer warranties on all parts PLUS our 2-year workmanship guarantee. Same coverage as the expensive dealers, just without the markup.

Manufacturer Warranties

All parts covered by the original manufacturer, just like any other dealer.

Our 2-Year Labor Guarantee

We warranty our installation work for 2 full years.

What This Means

If something breaks, we fix it. No runaround, no excuses.

Quick Warranty Reference

Here’s what’s typically covered on your door:

Component

Warranty Period

Door Panels/Sections

Lifetime Limited

Garage Door Springs

10,000-30,000 Cycles

Opener Motor

5-10 Years

Entry Door Core

Lifetime Limited

Glass & Hardware

1-10 Years

New Era Installation

2 Years (Labor)

Note: Exact warranty periods vary by manufacturer and model. We’ll provide specific warranty documentation with your door purchase

What's Not Covered

To keep things clear, here’s what warranties typically don’t cover:

Good news: Most physical damage is covered by homeowner’s insurance. We’re happy to work with your insurance company if needed.

Need Warranty Service?

It’s simple. Just contact us and we’ll take care of it.

Contact Us

Call +1 239-340-1229 or email hello@neweradoors.com with details about the issue.

We'll Diagnose

We’ll ask questions to understand the problem. Often we can solve it over the phone.

We Fix It

If a visit is needed, we’ll schedule it and handle everything at no charge for warranty issues.

Questions About Warranty Coverage?

We’re here to help. No question is too small, and we’ll give you straight answers.